Problem
- Self-employed soap maker in Evergem selling exclusively through markets and word of mouth
- No webshop: orders came in via Instagram DMs, which was time-consuming
- No overview of inventory or orders
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Druppel
Artisanal soap & cosmetics — Shopify
Approach
- Shopify Starter set up: fast and cost-efficient for a small catalogue
- 38 products entered with ingredient lists, allergen info and variants (scent, size)
- Mollie Payments integration for Bancontact and credit card
- Simple home pickup option configured as an alternative to shipping
- Links to Instagram and Facebook Shop for social selling
Result
- Webshop orders doubled revenue compared to markets alone
- No more manual DM handling — everything runs via automated order flow
- Customers can compose gift packages and ship them directly
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