Remote Help

Here's how remote sessions work. Secure, simple, and you're always in control. You see everything I do and can stop the session at any time.

Preferred

Windows Quick Assist

Built into Windows 10/11 — no download needed.

  1. Open the Start menu and search for "Quick Assist"
  2. Click "Get help"
  3. Enter the 6-digit code I give you
  4. Click "Allow" to start screen sharing

AnyDesk

Lightweight and fast — works on Windows, Mac, and Linux.

  1. Go to anydesk.com/en/downloads
  2. Download and open the file (no installation required)
  3. Give me the 9-digit code shown on your screen
  4. Click "Allow" when I connect

TeamViewer

Only if the other options don't work.

  1. Go to teamviewer.com/en/download
  2. Download and open TeamViewer QuickSupport
  3. Give me your ID and password
  4. Click "Allow" to grant access

Your Safety

  • You see everything I do on your screen
  • You can stop the session at any time
  • No permanent access without your approval
  • The connection is encrypted
  • After the session, simply remove the tool

Having trouble?

  • Can't find Quick Assist? Search in the Start menu or type "quick assist" in the search bar.
  • Download not working? Try a different browser or temporarily disable your adblocker.
  • Firewall/antivirus blocking? Temporarily allow access or try a different tool.
  • Mac user? Use AnyDesk — Quick Assist only works on Windows.
  • Still having issues? Send me an email with a screenshot and we'll find a solution.
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