Computer help in Evergem, Ghent and surroundings
Slow laptop, crashing programs or an error message you can't figure out? I help individuals and freelancers in clear time blocks — remotely (all of Belgium & the Netherlands), or on-site in Evergem, Meetjesland and Greater Ghent. No jargon, fixed prices, and usually a reply within the hour.
- 15+ years experience
- Remote: BE & NL
- Drop-off in Evergem
- 30-day guarantee
Common problems
What can I solve for you?
Slow laptop
Slow Windows startup, fan running constantly, programs hanging. Usually resolved in 60 minutes with a thorough cleanup and optimization.
New laptop setup
Transfer data from your old laptop, install programs, set up email and printer. Everything ready in one session.
Windows reinstallation
Laptop won't start or heavily cluttered? Full reinstall with basic setup — you get a clean, working laptop back.
SSD upgrade & migration
Replace your old hard drive with an SSD for a noticeable speed boost. I migrate your files and programs — you supply the SSD.
Software & virus issues
Unwanted software, suspicious pop-ups, or strange behavior? Diagnosis and cleanup in a remote session — no need to bring your laptop.
How it works
How does computer help at DeskCare work?
- Describe your issue Via the contact form or WhatsApp. A short description is enough to get started.
- Custom proposal Within the hour you get an approach, estimated time, and 2–3 available time slots.
- Session or drop-off Remotely via a secure connection, or drop off your device in Evergem.
- Done & follow-up Brief summary of what was done, any advice, and 30-day workmanship guarantee.
Pricing
Computer help pricing
Standard session
60 minutes — slow laptop, software, cleanup or configuration.
RequestExtension: €30 per extra 30 min (by arrangement). Drop-off in Evergem: diagnosis €45, reinstallation from €120, SSD upgrade from €95.
Practical
Remote, on-site or drop-off?
Many computer issues are fastest to solve remotely: software problems, slow laptops, updates, email setup or strange error messages. That works well for clients across Belgium and the Netherlands.
Physical work such as SSD upgrades, reinstalls or devices that no longer boot usually require drop-off in Evergem. On-site help is also possible in Evergem, Meetjesland and Greater Ghent when that makes more sense.
Scope
What I help with less, or not at all
Larger corporate IT environments
For more complex environments with many users, servers or ongoing managed support, I would rather refer you to a specialised MSP or internal IT partner.
Board-level repair
I do upgrades and replacements, but not advanced microsoldering or chipset repair on component level.
Repairs that no longer make sense
If a device is no longer economically worth repairing, I will say so clearly and advise replacement or a smarter upgrade path instead.
FAQ
Frequently asked questions about computer help
How quickly can I get help with my computer?
I usually reply within the hour and propose 2–3 available time slots. For simple issues, a remote session can often be scheduled the same week.
Can I drop off my laptop in Evergem?
Yes, you can drop off your device by appointment in Evergem. I share the address after confirmation. Pickup & return or on-site help is also available in Meetjesland and Greater Ghent (by arrangement).
How much does computer help cost at DeskCare?
Remote sessions: 30 min €35, 60 min €65, 90 min €90. Fixed prices, no surprises. For drop-off work, reference prices apply per job (e.g. reinstallation from €120). You always get a clear proposal upfront.
Do I need to buy hardware myself?
Yes, you buy hardware yourself — that way you get the best warranty and return options. I can advise on which SSD, laptop or parts are suitable. Installation and migration is a separate session.
Do you offer a warranty on computer help?
I offer a 30-day workmanship guarantee on my work (installation, configuration, migration). If something doesn't work due to my error, I fix it at no cost. Hardware warranty stays with the seller.
Computer problems? Get in touch.
Briefly describe your issue and I'll propose time slots by email.